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• All items must be returned in their original selling condition, without having been worn, washed or altered, and with all their tags still attached.
• All items must be returned with their original boxes.
• All items must be returned in one package.
• Return/Exchange shipments must be made using the same service as the original delivery.
• We can only accept returns/exchanges from the country to which an order was originally shipped, for example, orders delivered to the US must be returned from the US
• Customised items cannot be returned.
• The return/exchange is unfortunately not free of charge (import and shipping fees will be charged at your own expense),you will be charge 20% of the items' price.
• Naturally any faulty items can be returned.

We reserve the right not to accept any return/exchange if the product shows signs of wear or has been used or altered from its original condition.

You will be informed if we propose to reject your refund/exchange; you may choose to have the product sent back to you at your own expense.

In case of a return, your refund will be credited to the original payment method. Shipping costs will not be refunded by  in case of returns.

Once your package reaches us, please allow 14 days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your own expense. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

CEJEWELRY